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Serial number doesn't work Audition CS 5.5

After downloading Audition CS 5.5 from "My Adobe" and entering a serial number it said that my number isn't valid and offered to ask support.

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Correct answer WhiteSox

i certainly see no serial on the screen.

Yeah, at last i reached on-phone support and we figured out, what was that.

As i mentioned in reply №4 it was not exactly the file i needed in download-centre for CS5.5 products.

There was offered Audition_5_LS7, but my serial was for Audition_4_LS7- still they both CS5.5.

Customer support provided me with the link to download exact file.

The problem is solved, thank you.

Inspiring

Can you create a screenshot of the error message and please remove the serial from the screen?

+ Error message can be the serial is valid but could not be validated

+ Error can be the serial is valid but not for the language you installed the software in.

+ Error can be you used a retail serial for a business license

Best to get to customer support.

WhiteSoxAuthorCorrect answer

Participant

i certainly see no serial on the screen.

Yeah, at last i reached on-phone support and we figured out, what was that.

As i mentioned in reply №4 it was not exactly the file i needed in download-centre for CS5.5 products.

There was offered Audition_5_LS7, but my serial was for Audition_4_LS7- still they both CS5.5.

Customer support provided me with the link to download exact file.

The problem is solved, thank you.

Community Expert

Participant

Sure i found it. As i told before it doesn't work.

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