Serial number retrieval

[kiteman4]

Where do I put my redemption code to retreive my serial number for Photoshop Elements 10?

Purchased from Best Buy.  I went to adobe.com/go/getserial and there isn't any place to put it.

kiteman

[Jeffrey_A_Wright · Accepted solution]

Kiteman4 please see the screenshot posted below for where to enter your redemption code.  I followed the link in your post to get to this page.

[kiteman4]

Jeff,

Thanks so much for the free advice on my redemption problem.

My new iMac is really great except my wife wants to use incredimail.

Which I just discovered doesn't work on my Mac.

Guess I'll be returning the Mac for another PC soon!

Kindest regards,

Marshall Harris

[kiteman4]

Jeff,

I misunderstood your explanation. The space for my redemption code is not available.

I went to adobe.com etc. and it's not there! It only asks for the serial number which

I can't get until I enter the redemption code! I hope you can advise me.

I know Adobe wants to protect their copyrights but, the serial number should

simply be inside the box or on the disc.

Marshall Harris

[Jeffrey_A_Wright]

Kiteman4 try accessing the site using a different web browser.  It sounds like your current browser is having problems rendering the page.

[Birchwood1984]

Kiteman4 talked of a link that you posted that then took them to a place for him to retrive his serial number for Adobe elements 10.  I would like the same link please.  Thanks

[Jeffrey_A_Wright]

I believe you are referring to www.adobe.com/go/getserial.  You can find more details at Serial number retrieval process FAQ | Point-of-sale activation products - http://helpx.adobe.com/photoshop-elements/kb/serial-number-retrieval-process-faq.html.