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I got the trial version for Photoshop CS5.1 but when I try to enter my serial number the green check comes up next to it but when I enter it it says "We are unable to start your subscription for Adobe Photoshop CS5.1 Extended Subscription Edition" and every time I enter it it says the same thing and I tried restarting my computer too but it still wont work.
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There could be some Adobe id issues from which you have bought this subscription hence it would be better if you contact Adobe support and get this think sorted out.