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I have contacted support once before on this issue, and I still have not had any luck. I do not have a serial number. I purchased this software a few years back and have never been able to register or download it onto my computer because of this. How do I get a serial number or get around using one? I paid full price and everything for this item, so I should be able to download it.
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Hello Teri,
What product are you talking about? This is the Photoshop Mix Forum. Mix is a mobile app. Let me know and I will move this discussion to the correct forum to further help you
Regards,
Jo-Marie
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Log in to Adobe.com
Once logged in, you'll see your info on the left. You'll see Manage Account. Click there, confirm your password and then you'll see your account info there. You should see serial numbers there.
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Downloading software is not a problem: https://helpx.adobe.com/download-install.html
From where did you buy your software? They never provided you with a serial number?