Serial Numbers Lost, Registration Error
Hello,
I made the mistake of deciding to buy a new computer. I want to transfer my Photoshop CS5 and Lightroom to my new PC. However, I no longer have the boxes to these products as they were stored at my parents and empty boxes get trashed when they are discovered. So the boxes are gone expect for my Lightroom disc box which has no serial on it.
Lightroom:
I tried to register my Lightroom from the program itself, but get a registration error: Check internet connection (its fine) Or go to adobe directly, I get error: 404 page not available. I contact Adobe, they tell me to rebuy the product, can't help me.
Photoshop CS5:
Talking to a rep via chat, he notices my Photoshop tied to my e-mail. Says he will register it for me. I lose connection with him but notice, its on my profile now (yay). I go to install and type in the serial number given and it isn't valid! I look in system info and the numbers aren't even close, I have all numbers but the final 4. Contact support again and they say they cannot help because its CS5 and I should come here.
I just want to be able to get these programs on my new Surface and continue my life.
Help???
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