Skip to main content
B
Big_Joe_Peck
Participant
April 25, 2013
Answered

Setup file will not run, stating that a file may be missing. How to get setup to initiate?

  • April 25, 2013
  • 1 reply
  • 603 views

I'm running Windows & and downloaded CS6 Master Collection and when I try to run the setup file, I get an error stating that a file may be missing and to download and run a couple of potential fixes.  I did so, but I ge the same error.  I tried only downloading Photoshop 6 and running that setup file but get the same result.  I run other non-Adobe product setup files with no problems.  What can I do to get the setup file to run?

This topic has been closed for replies.
Correct answer kglad

move the setup file(s) to your destop and click "run as administrator".

if that fails, you probably have a corrupt download and should redownload the installation file.

for more specific help, attach a screenshot of the error message.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
April 25, 2013

move the setup file(s) to your destop and click "run as administrator".

if that fails, you probably have a corrupt download and should redownload the installation file.

for more specific help, attach a screenshot of the error message.

B
Big_Joe_PeckAuthor
Participant
April 25, 2013

Thanks for your help.  I'm not on my machine at home so I'll attach a screenshot when I get there.  I appreciate your help and will provide more info but it will be a few hours from now.

kglad
Community Expert
kgladCommunity Expert
Community Expert
April 25, 2013

sounds good.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices