Since latest update adobe audition and photoshop, indesign will only run as administrator WIN10

Forum|Forum|4 years ago
April 20, 2021
1 reply
888 views

If I don't choose run as admin, photoshop just directly crashes and audition gives a warning message about settings cannot be saved in dir. While all folder security is set by adobe.
Photoshop chrashes when doing initializing. Indesign as well.. probably other programs from adobe as well haven't tested yet

Premiere launches fine
Other issues: animate cannot update, aero cannot install.

Has been running a year with no problem, now all of sudden these problems.
Adobe what is the fix???

This topic has been closed for replies.

kglad

Community Expert

reset your preferences,

audition: https://forums.adobe.com/thread/1079494

photoshop: https://helpx.adobe.com/photoshop/using/preferences.html

Marald BesAuthor

Known Participant

Sadly this doesn't work.. While holding down CTL+ALT+SHIFT photoshop will start but no dialog.
When pressing keys shortly after launching, it does come up with dialog, so preferences reset.
Next time running photoshop (without keys or run as admin) same crash as before...

Link for resetting Audition was using Win 7 or XP and very old version of Audition. Audition 2020 ran fine, removed it for version 2021 which doesn't run without run as admin..

Video | Photography | Virtual Realitywww.anymotion.nl

kglad

Community Expert

Yeah, I have most of the programs installed. I had Photoshop, indesign, illustrator, after effects, premiere, lightroom classic and lightroom, media encoder, bridge, animate, audition.

As I didn't have any answers yet, but need to continue working, I completely removed everything now, killing all processes, using adobe cc removal tool and doing a complete fresh reinstall of adobe after reboot. Hopefully this fixes it, otherwise I'll report back here if it doesn't.

if you're going to do a clean install, do it thoroughly:

first, reset the cc app:

to reset the cc desktop app, make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

if that fails, try to repair
https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

if that fails go ahead and uninstall/reinstall per the above link

if that fails, do a clean cc install following each applicable step:

uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
check for, and if available, update your os
repair all ms visual c++ versions that can be repaired.
update your ms visual c++, if it can be updated
restart your computer (don't skip this)
reinstall the cc desktop app, https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud
if you're unable to install the cc desktop app at this stage, use the link at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
use the desktop app to install your cc programs/trials

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