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Marald Bes
Marald Bes
Known Participant
April 20, 2021
Question

Since latest update adobe audition and photoshop, indesign will only run as administrator WIN10

  • April 20, 2021
  • 1 reply
  • 888 views

If I don't choose run as admin, photoshop just directly crashes and audition gives a warning message about settings cannot be saved in dir. While all folder security is set by adobe.
Photoshop chrashes when doing initializing. Indesign as well.. probably other programs from adobe as well haven't tested yet

 

Premiere launches fine
Other issues: animate cannot update, aero cannot install.

Has been running a year with no problem, now all of sudden these problems.
Adobe what is the fix???

This topic has been closed for replies.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
April 20, 2021

reset your preferences, 


audition: https://forums.adobe.com/thread/1079494

photoshop: https://helpx.adobe.com/photoshop/using/preferences.html

Marald Bes
Marald BesAuthor
Known Participant
April 20, 2021

Sadly this doesn't work.. While holding down CTL+ALT+SHIFT photoshop will start but no dialog.
When pressing keys shortly after launching, it does come up with dialog, so preferences reset.
Next time running photoshop (without keys or run as admin) same crash as before...

Link for resetting Audition was using Win 7 or XP and very old version of Audition. Audition 2020 ran fine, removed it for version 2021 which doesn't run without run as admin..

Video | Photography | Virtual Realitywww.anymotion.nl
Marald Bes
Marald BesAuthor
Known Participant
April 22, 2021

Just did full virus scan sweep, another uninstall and still same problem..
Looks like problem has been around for years with adobe:
https://community.adobe.com/t5/lightroom-classic/lightroom-cannot-start-because-it-cannot-create-files-in-the-temporary-file-location/td-p/10957310

lightroom installed now and get same message.
Photoshop crashes on measuring memory..

Other apps can write to temp folder without problem



Uninstalled all the latest updates from windows, completely disabled windows defender, but still errors.

Run as admin doesn't work for lightroom, so this is not a solution. lightroom even crashes when run as admin as it can't write to temp. (while security on folders is ok)...

When googling I see this problem has existed for many years already on many different versions of Creative cloud and windows dating back to win 7 and even sometimes on the mac version. Even in the adobe community forum you can find dozens of these errors as well as on reddit. The only solution adobe ever gives is to "run as admin" or check directory access for the current user and set everything on full control, which is a workaround that doesn't even work for all apps. (like lightroom)

Probably the only solution that actually works, is completely formatting harddisk and doing a complete reinstall of everything on your computer. That will cost me at least a day probably 2 that I can't work, or mae any money, but still adobe doesn't fix this problem..

Please adobe, for the 800 or so euro a year we pay for your software, you should think such a common and big problem is to be addressed by you.

Video | Photography | Virtual Realitywww.anymotion.nl
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