Since latest update adobe audition and photoshop, indesign will only run as administrator WIN10

Forum|Forum|4 years ago
April 20, 2021
1 reply
888 views

If I don't choose run as admin, photoshop just directly crashes and audition gives a warning message about settings cannot be saved in dir. While all folder security is set by adobe.
Photoshop chrashes when doing initializing. Indesign as well.. probably other programs from adobe as well haven't tested yet

Premiere launches fine
Other issues: animate cannot update, aero cannot install.

Has been running a year with no problem, now all of sudden these problems.
Adobe what is the fix???

This topic has been closed for replies.

kglad

Community Expert

reset your preferences,

audition: https://forums.adobe.com/thread/1079494

photoshop: https://helpx.adobe.com/photoshop/using/preferences.html

Marald BesAuthor

Known Participant

Sadly this doesn't work.. While holding down CTL+ALT+SHIFT photoshop will start but no dialog.
When pressing keys shortly after launching, it does come up with dialog, so preferences reset.
Next time running photoshop (without keys or run as admin) same crash as before...

Link for resetting Audition was using Win 7 or XP and very old version of Audition. Audition 2020 ran fine, removed it for version 2021 which doesn't run without run as admin..

Video | Photography | Virtual Realitywww.anymotion.nl

Marald BesAuthor

Known Participant

Listing stuff I've tried to fix this problem for future reference, but sadly to no effect...

- killing and disabling all antivirus apps (group policies / regedit for windows defender)
- repair / reinstall of all libraries C++
- run all windows updates
- complete uninstall, adobe cleaner tool, clean all dirs by hand and doing reinstall of CC
- DISM windows in admin mode command console
- SFC windows same as above
- uninstall latest 5 updates from windows
- install older versions of photohop or lightroom cc
- give full permission control to all relevant dirs
- run as admin (works for photoshop but not lightroom CC)
- reset preferences for each app
- run app with CTRL ALT shift pressed
- manually cleaning all temp dirs

- use windows disk clean
- disabling all windows extensions and other programs
- run in safe mode (still same problem)
- multiple reboots
- resetting bios settings

My last chance is to update windows 10 through media creation tool, see how that differs from windows update..

Update on progress, even a full clean install off windows 10 using recovery partition, didn't solve the issue.
Already had two tech support guys in total of 3 hours check my computer, stettings and doing the same install / reinstall routine that I already tried.

A conclusion as I've seen the problem on different systems and versions of CC. The problem can only be caused by windows update or adobe update maybe in combination with some hardware. All other options are ruled out so far. And there is no solution yet.

Tech support adobe (India) are doing their best, and will get back to me as soon as they know more... But for know, the problem remains.

Side effects on run-as admin problems are :
- no drag and drop support on any of the adobe apps from windows
- creative cloud files will only sync if you first quit creative cloud app, and rerun as admin as well.

Video | Photography | Virtual Realitywww.anymotion.nl

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded