StackHash_0a9e Error on boot/launch

Hi All,

I have a user who is seeing the below error on launch of Creative Cloud (we can't launch the app at all, it errors immediately). This only applies to creative cloud, all of the other adobe products launch without issue.

We've tried the following:

1. Turning on DEP in Advanced System Settings and adding the creativecloud.exe launcher to the exception list.

2. Removing KB2670838.

3. Wiping the librarylookupfile-old in %appdata%\Adobe\CC Libraries\LIBS

That's all the fixes that the holy grail of reddit forums and g4ming sites have provided.

Does anyone else have fixes for this? Some DXDIAG info below.

Problem signature:

  Problem Event Name: BEX

  Application Name: Creative Cloud.exe

  Application Version: 3.5.0.206

  Application Timestamp: 56ab2bec

  Fault Module Name: StackHash_0a9e

  Fault Module Version: 0.0.0.0

  Fault Module Timestamp: 00000000

  Exception Offset: 00000000

  Exception Code: c0000005

  Exception Data: 00000008

  OS Version: 6.1.7601.2.1.0.256.48

  Locale ID: 2057

  Additional Information 1: 0a9e

  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

  Additional Information 3: 0a9e

  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

---------------

Display Devices

---------------

          Card name: NVIDIA Quadro 600

       Manufacturer: NVIDIA

          Chip type: Quadro 600

           DAC type: Integrated RAMDAC

         Device Key: Enum\PCI\VEN_10DE&DEV_0DF8&SUBSYS_083510DE&REV_A1

     Display Memory: 695 MB

   Dedicated Memory: 979 MB

      Shared Memory: 3812 MB

       Current Mode: 1920 x 1200 (32 bit) (59Hz)

       Monitor Name: Generic PnP Monitor

      Monitor Model: unknown

         Monitor Id:

        Native Mode: unknown

        Output Type: Unknown

        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

Driver File Version: 10.18.0013.5330 (English)

     Driver Version: 10.18.13.5330

        DDI Version: 11

       Driver Model: WDDM 1.1

  Driver Attributes: Final Retail

   Driver Date/Size: 6/17/2015 09:10:27, 15866992 bytes

        WHQL Logo'd: Yes

    WHQL Date Stamp: