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Starting CC Creates folder "GPUCache" on Desktop

Community Beginner ,
Jul 08, 2018 Jul 08, 2018

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Hi,

When I start CC it creates a folder named GPUCache on my desktop. I like to keep things organized and I'd rather not have folders on my desktop. Is there a way to change the folder location?

Thank you in advance

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Creative Cloud , Installation

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correct answers 1 Correct answer

Adobe Employee , Jul 10, 2018 Jul 10, 2018

Thanks for reporting this. Below are quick steps to stop creation of "GPUCache folder on desktop" when launching Creative Cloud:

  1. Open Creative Cloud "preferences" and click "Quit" button.
  2. Delete "Adobe Creative Cloud" shortcut & "GPUCache" folder from desktop.
  3. Open folder location: "C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC" and right click on "Creative Cloud.exe".
  4. Shortcut.png
  5. In the context menu select "Send to" and then select "Desktop (create shortcut)".
  6. It will create a new shortcut for "Creative
...

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Adobe Employee ,
Aug 31, 2018 Aug 31, 2018

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The last published date is July 16, but the direct download links appear to have newer update.

Can you try downloading and installing from here: Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial

On Win10 (1803), I'm getting it updated to 4.6.1.393. What OS are you running?

regards,

steve

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Community Beginner ,
Oct 10, 2018 Oct 10, 2018

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This is happening to me as I open up PDF files using Adobe Acrobat Pro DC on SHAREPOINT. 

Think about that for a second.  Acrobat is creating a GPUCache folder *ON SHAREPOINT* to store whatever this junk is. 

The folder contains 5 files, so that's 6 items being created in SharePoint for no reason whatsoever, and accessing this content will be SLOW because it's going back and forth over WebDAV for files that are between 8 KB and 265 KB just to open a PDF - and with Office 365 limited to 5,000 items in a library, having every PDF file chew up an extra 6 items just because "Adobe" is not acceptable.

This is madness!!  This isn't just annoying folders being created, this is totally broken.

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New Here ,
Oct 26, 2018 Oct 26, 2018

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We are noticing this as well in our production environment.

We are a publication company, and have several departments working with applications from Adobe Acrobat pro, InDesign, InCopy, Illustrator, etc.  We have a group that specifically makes layout templates for the production teams based on their requirements. Sometimes users get lazy and rather than launching the applications from their desktop, they go to the network location where the files are stored, and double click on the file to launch.  This is when we are noticing the GPUCache folders being created in the file storage area. Fixing the launcher will not resolve this, as this is bypassing the launcher all together. As this is being created on a network share, the files in this folder could potentially slow down the application as it has to read/write across the network.  The other problem is that it is using valuable space on the SAN.

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Explorer ,
May 13, 2020 May 13, 2020

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I have the latest version of CC installed (as of 5/13/20), and there is no "Quit" option under CC Preferences.  Can these instructions be updated?  Thanks.

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New Here ,
May 15, 2020 May 15, 2020

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I don't have Creative Cloud on my computer. Yet I have this new folder GPUCache on my desktop soon after the latest Microsoft update. Is it OK to delete this folder?

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New Here ,
Nov 14, 2022 Nov 14, 2022

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Hello,

 

I dont nor have I ever had Creative Cloud. I run WIn10 and got updated on Fri to version 21H2. After reboot have the GPU Cache folder. I only run Adobe Elements 15. This is a tablet and I doubt could run Creative Cloud. Plus i hate the subscription model. When I type "Adobe" in my start menu I see "AdobeGCLaunchEvent.DB". Following the folder location noted, C:\Users\Public\Documents\AdobeGCData. I see to .db and 1 log files. THis is a very odd thing. I deleted the GPUCache folder and renamed the files. Elements still launches fine. Very odd behavior not seen until the latest Windows update. I dont know if it will recur after reboot.

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Community Expert ,
Nov 14, 2022 Nov 14, 2022

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it's especially "odd" if you think it has anything to do with a windows update.

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New Here ,
Nov 14, 2022 Nov 14, 2022

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Its ot sop much that I think it did. THe only thing I have update lately is
windows.

Very odd behavior to be sure. I will update the thread after I reboot.

Jason

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Community Expert ,
Nov 14, 2022 Nov 14, 2022

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sounds good.

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