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kevinnn999
New Participant
October 25, 2020
Question

Stuck install adobe product in authentication and installer cannot respon

  • October 25, 2020
  • 1 reply
  • 218 views

i cant install adobe product with installer, it stuck in web auth and when i click in the installer, the installer cannot responn my click , Anyone can help mee???

 

condition my laptop:

1. internet fast

2. antivirus and firewall disable temporary

3. laptop high spec

 

This topic has been closed for replies.

1 reply

O
ourtreepro
Participating Frequently
October 25, 2020

Me either and I'm on OS X Catalina and have tried two different internet connections to no avail. Adobe Acrobat was somehow corrupted so I deleted it and attempted to install. Here is my log:

Exit Code: 7
Please see specific errors below for troubleshooting. For example,  ERROR: DW003, DW006 ...

-------------------------------------- Summary --------------------------------------
 - 0 fatal error(s), 2 error(s) 

----------- Payload: Adobe Acrobat DC 20.12.20048.0 Acrobat DC/Acrobat DC Installer.pkg_20.012.20048 -----------
ERROR: DW006: Apple Package failed to install successfully.
ERROR: DW003: Third party payload installer /tmp/8DF1EF24-1CFD-4AC5-9CA0-9A9A3BD6868F/Acrobat_DC_Web_WWMUI/Acrobat DC/Acrobat DC Installer.pkg failed with exit code: 1
------------------------------------------------------------------------------------ 

 

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