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Participant
March 2, 2020
Question

Student Trial Creative Cloud All Apps, not working

  • March 2, 2020
  • 1 reply
  • 352 views

Hello, Is there anyone can help with this downloading issue? I have just received an email confirming my trial order. In the email I clicked 'Get started' to download with my new products. It asked me to 'open the Desktop Creative Cloud APP?' I clicked 'open' and the Creative Cloud plans page came up saying

'Your trial has ended. Choose the plan that’s right for you.' I signed up for the Free Trial before, but didn't get a chance to use it. Does this mean that I cannot get any more of Free Trial? Thank you

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1 reply

Participating Frequently
March 2, 2020

If you got a free trial before, irrespective of whether you used it or not, you would probably not get it again.