Participant

Question

Subscription cost increasing AGAIN

Forum|Forum|7 years ago
March 12, 2018
33 replies
54876 views

I'm going to cancel my subscription too. I'm tired of paying exorbitant fees month after month. $72.99 a month? From $52.99? I don't see inflation at that level.

Creative Cloud

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Kanikas

Community Manager

Hi,

Sorry for the inconvenience!

For details, please see: Adobe Updates Creative Cloud Pricing | Adobe Blog

Kindly view the link for more information related to price increase: Creative Cloud for individuals | Price changes in United States, Canada, and Mexico

You may also Contact Customer Care for help. Feel free to update the thread for more questions.

Thanks

Kanika

M

michiet

Participating Frequently

The time is ripe for another software company to compete with Adobe CC. It's rotten I had CS6 license revoked 5 year after I purchased but didn't have any recourse because the original seller is out of business and therefore not on Adobe's "valid vender" list. Rotten way to treat someone who has been using their product since the 1990's.

Also the response from adobe "Sorry for the inconvenience!" is so patronizing for a response to their greed.

ProDesignTools

Community Expert

Hi michiet,

Why would you call it greed? From what you describe, it sounds like you may have had an unauthorized license.

You say the seller is out of business, which leaves some unanswered questions... Was this a legitimate license and legal product purchased from a reputable, well-known vendor whose name we would all recognize, at a normal price? If so, and if you can prove that, then do you think Adobe revoked it unjustifiably?

F

Frankenrock

Participant

I'm with you.

My subscription isn't increasing that much, but as a one-man small business, $50/ month is already insanely expensive for products that I barely scratch the surface of their potential use. There are other products available for free that can do what I need, I just prefer Adobe since I have a basic understanding of how it works.

This feels like a complete money grab that doesn't take into account the little guy. It seems that they are only looking at the bottom line.

Greed is a hell of a drug.

M

macuser2000

Inspiring

Yeah it's a money grab.

The software satisfied my needs years ago and anything Adobe adds to it now doesn't benefit me. Sometimes it's even a step back - Dreamweaver for example. I don't use the current version because it's terrible.

I understand that converting to subscription based was a good business move since - like I said this software satisfied my needs years ago - so I probably wouldn't bother upgrading and Adobe wouldn't make any money. But having said that - users that aren't benefitting from the updates, like me, won't like paying more.

So, I think this increase will cause a lot of users to start looking elsewhere.

But I have a question... This page says I should be paying $49.99/month now and it's going up to $52.99 but I'm already paying $52.49/month and have been for over four years. What's up with that?

ProDesignTools

Community Expert

MacUser – guessing that state & local taxes are added, unless you are exempt.

ProDesignTools

Community Expert

Hi,

What country or geography are you in, and which plan do you have?

How long have you had your subscription, and did you receive any initial promotional pricing which may be expiring?

Note that it's also possible to avoid the increase entirely:

Adobe Creative Cloud Price Is Changing – Here’s How, Why, and What That Means for You

Hope that helps.

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