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Participant
March 12, 2018
Question

Subscription cost increasing AGAIN

  • March 12, 2018
  • 33 replies
  • 54882 views

I'm going to cancel my subscription too. I'm tired of paying exorbitant fees month after month. $72.99 a month? From $52.99? I don't see inflation at that level.

This topic has been closed for replies.

33 replies

gerardom007
Participant
August 1, 2018

SWEET!

Thank you to the folks posting here and sharing some of the alternative software out there! I do graphic design with emphasis on the print side of things, illustration and design, some image retouching/manipulation and just export my work for various applications.

I just purchased some software (With no subscription yaaay!) I discovered here that looks to work for me and what I do and as soon as I finish some projects Im working on, just to not interrupt my workflow, Its bye bye to Adobe after 10+ years. Now, Gimmie back my credit card, jeje.

gerardom007
Participant
July 23, 2018

Yuup,

Sure is a load of B.S. They send you this super articulated email talking a bunch of non-sense about commitment to delivering the best product and blah blah blah. Just say what it is, a money grab to increase the bottom line! Haha.

I had a conversation with someone who turned out to be an Adobe employee who holds a very nice position there and told me even they know its B.S. but it was inevitable. said that it was good for them but not good for the consumer. basically, No real  reason for the rate hike, its just about how much can we get out of these people, how much can we charge before they notice, $1 here, $10 there. Meanwhile, try n guess how much an an employee there pays. Lol.

Yea Im one of the little guys getting squeezed. I hope to migrate soon to other software. Corel, Quark and something for photoshop.

Abambo
Community Expert
Community Expert
July 23, 2018

DId you notice that the OP did confuse things?

The best with the subscription model is, that you can easily return, when the competitor's software is not up to your expectations. But yes, there is competition out. So feel free to change.

ABAMBO | Hard- and Software Engineer | Photographer
Participant
July 21, 2018

I'm also in shock! There's been huge increase on my annual payment for the whole suite, around 250US$ (more than 300$CAD) while I only use Premiere Pro, Audition and Photoshop (like twice a year). This is outrageous! I'm a freelancer and I need those programs once in a while but this pricing is just ridiculous.

Many of your customers are freelancers and soon you'll see yourself faced with a lot of competition when none of us can afford your softwares. I'm trying to get in touch with customer service but nothing's happening right now. I feel trapped as I need the tools but 937$ CAD is a LOT of money guys...greedy as hell

ProDesignTools
Community Expert
Community Expert
August 4, 2018

Hi Dominique,

Can't figure out any way that you could possibly be paying $937 CAD per year for Creative Cloud... That is significantly higher than any price that Adobe charges for individuals (even including GST).

Also, as mentioned on the previous page​​ above, it may be possible to avoid any price increase entirely... So you might want to take a closer look at that.

JesseDS76
Participant
August 10, 2018

Lol... ProDesignTools - How much are they paying you to troll their forums? $937 is one hundred percent accurate! That works out to $79/mth - It's actually even more than that when you figure in the USD exchange rate for Canadians.. Smh...

sandin85196467
Participating Frequently
July 5, 2018

I am another Adobe customer from 'Down Under' (Australia). I have been legitimately using Adobe products since 1996 which pretty much makes me a veteran user, I imagine, and eligible for shareholder status, given the amount of money spent to purchase and/or hire their software for the past 22 yrs.

In the early days, Adobe had little/or no competition in certain elements of their expertise.

Now I am wondering why the hell I walked away from QuarkXpress—my first major software program.

Today, however, I believe there is a world without Adobe somewhere out there. I just need to spend some proactive and very costly hours looking for alternatives.

Although I have developed excellent skills and the ability to create the best possible printed and non-printed book design imaginable, thanks to Adobe, my skills will become redundant due to the overwhelming culture of GREED, which has developed over the last  22yrs and ultimately my clientele will need to find somewhere else to go, even though I am not ready to voluntarily retire.

You see, with the continued squeeze to drain every possible profit I might make from my meagre one-person studio Adobe will have effectively reduced me to a hobbyist, by the end of 2018, if I don't take immediate action to move away from their products.

Whilst I have been an extremely loyal Adobe customer for 22 yrs, I have to wonder how long one needs to be a customer before recognition sets in and I am rewarded for my loyalty, instead of being penalised.

At AUD73/mth for the privilege of consistently using 4 software programs of their currently available 22 programs, I find their need to increase their wealth on the back of the little guy to be unacceptable.

Here's a link for those interested in Adobe's wealth. You tell me, can they really justify any increase in their subscription plans, or are they simply trying to become the worlds wealthiest company at your expense?

Adobe Delivers Record Revenue of $2 Billion in Q4 | Adobe Newsroom

Please don't get me wrong, I am a self-confessed capitalist, so naturally, I would like to be in a position to make that kind of money.

The difference being, I would want to give back to the little guy who helped get me to the top, not make it damned near impossible for them to survive in return.

rreichert
Participant
May 9, 2018

I'm sure half of your users are freelancers... squeeze companies not the little guys like this... geez!

Participant
August 1, 2018

And by the way Im no freelancer but im working on it. If money is always your problem then how can you ever be successful? Money is power and its also power that is needed to be given in order to get more  

Participant
August 1, 2018

You would raise your price a bit to if you was successful.. Am i wrong and if im not wrong then well well you really arent being as successful as you could be in understanding price jumps after dominating every competitor. Lookup to adobe I do as I do any other developer teacher and or creator. Thanks Adobe for making my editing more and more effortless daily  

Participant
May 9, 2018

I'm in Australia and the price has gone through the roof  over several years, while Adobe continues to cancel useful programs, eg Edge Animate (which could export to html5 & was extremely creative for web) and now Muse at end of year, the only subscription that I actually have left because some of my clients websites were built with it, I've already cancelled everything else. So there goes the final reason to stay with Adobe. One very upset customer here. (probably thousands across Australia)

For those needing alternatives to Adobe programs :

  • Scribus 1.5.3 (Indesign-like) $0.00 GPL licence
  • G.I.M.P (photoshop-like) $0.00 GPL licence
  • Inkscape (illustrator-like) $0.00 GPL licence
  • MS Expression Design 4 (uncannily illustrator-like) $0.00
  • Pinegrow (Muse-like/dreamweaver-like html5, custom breakpoints etc) licenced $ubs I think
  • Hitfilm Pro (Premier&after effects-like & quite good) One off $ fee
  • CorelDraw (illlustrator-like) $ubs I think.
  • Blender (3D and some compositing) $0.00 GPL licence
  • Nitro-Pro PDF (Acrobat-like) One off fee.

And who remembers QarkXpress? I do :-) and it's still around for a one off fee I believe.

Time to let our money do the talking I think.

Inspiring
April 25, 2018

Ha!

I canceled my subscription DEC 2017.... NEVER HAVE LOOKED BACK

Don't be lazy.... there are alternatives.

CorelDraw

Affinity (Deign/Photo)

BlackMagic (Resolve/Fusion)

Blender

Stop griping and do something about it!!

ocsurfreport
Participant
July 31, 2018

Thank you so much for introducing me to Affinity.

I have never went on the monthly service, thus I never left my full paid and owned copy CS6 Master Collection, and have never, ever had a problem, but I was thinking about the future and what issues I might encounter. I just did a little search about Affinity, looked at some videos and bought both Design/Photo on the spot, I might not be using them as much as CS6 for now, but I want to support them as much as possible. There is a lso 30% discount on the programs as I am writing this July 30th 2018. I also bought ON1 Photo Raw for the same reason.

We as a community helped Adobe become what they are. Back in the day we even helping them bring down Quark and dubbed InDesign the Quark Killer, when Quark was doing what Adobe is now by milking us. It looks like collectively, it's time we bring Adobe back down to reality, and perhaps make them humble once again. We are the artists, adobe is just a tool, and there are other tools just like it.

That's my soap Box Speech, do with it as you will.

Participant
March 28, 2018

I have to agree that this is absurd.  Adobe is not giving subscribers equal value for this increase in price (and please do not bother telling me about how the price hasn't increased over the years -- it was already high to begin with.)  Is this how they wish to be viewed: as predatory?

Locking people and their project files into an ecosystem that cannot be used without continuing to pay at the company's current whim.  I use Photoshop and InDesign and am thus forced into getting the All Apps package.  Why is there no a la carte tier for me to pick and choose what I wish at a vastly reduced price from All Apps?

The primary reason I subscribed and upgraded to CC was for the Black Friday special Adobe were running, which lowered the price to a more palpable amount for a smaller user like myself.  It's unfortunate, but I will be looking into alternative solutions because of this price increase.

Thanks for your time.

ProDesignTools
Community Expert
Community Expert
March 28, 2018

christophers12937907 wrote:

I use Photoshop and InDesign and am thus forced into getting the All Apps package.  Why is there no a la carte tier for me to pick and choose what I wish at a vastly reduced price from All Apps?

But you're not, and there is.

If you only want 1 or 2 tools, then you can go with Single-App Subscriptions to get them 'à la carte' instead...

Don’t Need Full Cloud? Get Any Single Adobe CC Tool for $9-19 a Month

In your case, for Photoshop (+Lightroom) + InDesign would run around US$30/month, with related services and ongoing product upgrades included.

Known Participant
March 31, 2018

And that is too much which is the problem. I don't understand how you're defending Adobe so much. Maybe you should try understanding that not everybody can pay these super-high prices for things *they're not using*. I've likely paid $3000 over the past few years, using only a few of the programs, and other on occasion. And now that I've reduced myself to the Photoshop-only tier, I have plenty of other stuff I can no longer use. RIDICULOUS. This is NOT good value. Adobe does not understand its customers, they're just quietly reeling in the money.

Participant
March 25, 2018

Just cancelled my account as monthly fee more than doubled for the student plan I'm on! And to kick you in the balls they want 50% of the balance of the contract term as a 'cancellation fee". Day light robbery!  Is adobe actively trying to make us all pirates?

ProDesignTools
Community Expert
Community Expert
March 25, 2018

How has it doubled? Adobe's current Student/Education, Photography and Acrobat plans have no pricing adjustment.

What you may be seeing is because the first year of Student/Teacher in USD is always given at a lower price of $19.99/mo. instead of the regular price of $29.99/mo.

So if you purchased at a discounted promotional price and are coming to the end of your promotional period, your renewal price will now reflect the shift to standard pricing.

Participant
March 26, 2018

So... my account history clearly shows AU$11.99p/mo from 01Dec2015, which then jumped to AU$18.99 p/mo in 01Jan2016 ( a 58% increase) and now has risen to AU$43.99 p/mo from 01Jan18 ( a 131% increase).

Sorry, unjustifiable in anyone's language and the cancellation fee is simply outrageous.

Participant
March 13, 2018

Is this really only going up for monthly subscription's,  and not going up on annual subscription's?

ProDesignTools
Community Expert
Community Expert
March 15, 2018

The increase does not apply to all Creative Cloud plans... It applies to All Apps and Single-App plans (either annual or monthly) – but not to Photography, Education, or Acrobat plans.  It would not go into effect until a subscriber's next renewal date.

As noted above, it's also possible to avoid any price increase entirely.