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Subscription not Activating

New Here ,
Dec 28, 2018 Dec 28, 2018

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We have renewed the Subscription for Student and Teacher package. But we are not able to access the Apps. We are receiving a notification to renew.

Kindly let us know what the status of the plan is?

Regards,

Alladi

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Creative Cloud

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Community Expert ,
Dec 29, 2018 Dec 29, 2018

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This is a public forum, not the link to Adobe support and  we can't help with that specific problem

Please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

You must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 23H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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Engaged ,
Dec 29, 2018 Dec 29, 2018

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If its saying Renew your subscription then your previous cancel subscription conflicting this one.

Contact Support so that they will activate it

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