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alicev28275349
Participant
March 24, 2017
Answered

System Does not meet requirements

  • March 24, 2017
  • 2 replies
  • 27331 views

Hi guys,

I am trying to download adobe cc but before anything could pop up this message came up instead: This computer does not meet the minimum system requirements for Photoshop. Please refer to the system requirements in the Help documentation for a full list of hardware and software requirements for Photoshop.

I have a Mac OS X version 10.7.5  my computer has been updated and i tried all the options given. Someone please help Thank you!

-Alice

This topic has been closed for replies.
Correct answer kglad

you need to upgrade your os.  if your computer hardware is able to handle the upgrade, it's free from apple.

2 replies

jmc159
Participant
November 26, 2017

Hi,

please assist

I upgraded my PC from a hard drive to a ssd solid state drive

Now I have the same issue

I run Windows 7 Professional

64 bit

I ran Light room and Photoshop CC before this upgrade

What should I do now?

Regards

John T Smith
Community Expert
Community Expert
November 26, 2017

Does your computer meet the requirements to install the latest versions?

Minimum System requirements for Cloud Programs... scroll down and check each program

-http://helpx.adobe.com/creative-cloud/system-requirements.html

If you can't install the latest versions, you should be able to install earlier versions

previous versions https://forums.adobe.com/thread/2389056 see reply #3

-and more on previous versions https://forums.adobe.com/thread/2409527 see reply #1

jmc159
Participant
November 29, 2017

Thank you so much,

After I downloaded creative loud and downloaded the App's it work

Thank you for your advice

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
March 24, 2017

you need to upgrade your os.  if your computer hardware is able to handle the upgrade, it's free from apple.

alicev28275349
Participant
March 24, 2017

Thank you so much. Will do that now

kglad
Community Expert
Community Expert
March 25, 2017

you're welcome.