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Participating Frequently
January 15, 2018
Answered

System requirements for Photoshop and Lightroom CC

  • January 15, 2018
  • 2 replies
  • 1798 views

Hi

I have bought LR and PS CC but cannot download, I get a message that my computer does not have the system requirements. I checked the website and it should be fine: Windows 8, Internet Explorer 11, Google Chrome, Firefox 4, I have it all. So what is the problem?? Space??

Thanks

N

This topic has been closed for replies.
Correct answer Bani Verma

Hi N,

Sorry that you are having trouble downloading and installing your Creative Cloud apps as it gives an error that you system does meet the minimum requirements.

Your computer's operating system is not compatible with the latest versions of Photoshop CC and Lightroom CC, you may check the system requirements given in the below links:

Adobe Photoshop Lightroom CC system requirements

Photoshop system requirements

You can install the Creative Cloud desktop app from here: Download Creative Cloud desktop app  , Once installed you will see the versions of Photoshop and Lightroom compatible with your machine available for download under "Apps".

Hope this helps.

2 replies

Bani Verma
Bani VermaCorrect answer
Legend
January 15, 2018

Hi N,

Sorry that you are having trouble downloading and installing your Creative Cloud apps as it gives an error that you system does meet the minimum requirements.

Your computer's operating system is not compatible with the latest versions of Photoshop CC and Lightroom CC, you may check the system requirements given in the below links:

Adobe Photoshop Lightroom CC system requirements

Photoshop system requirements

You can install the Creative Cloud desktop app from here: Download Creative Cloud desktop app  , Once installed you will see the versions of Photoshop and Lightroom compatible with your machine available for download under "Apps".

Hope this helps.

kglad
Community Expert
Community Expert
January 15, 2018

that ff version isn't correct, but do you have a 64 bit computer?

NdVAuthor
Participating Frequently
January 15, 2018

Yes 64 bit. I went via the CC desktop app on the link Bani gave and installed without further problems

Thanks all

kglad
Community Expert
Community Expert
January 15, 2018

you're welcome.