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C
Cece Vall
Participant
October 16, 2020
Question

Téléchargement de Indesign

  • October 16, 2020
  • 2 replies
  • 167 views

J'ai telecharger In design, maintenant j'essaye de mettre mon code et mon nom utilisatuer et ça ne fonctionnne pas. J'ai changer mon code 3 fois et mon nom 2fois, mais ça ne change rien, d'ailleurs quand je me connecte depuis internet ça marche, alors que le même code ne fonctionne pas depuis l'application sur mon ordi. Je sais pas pourquoi si c'est parce que c'est un Macbook ou parce que il y a plusieurs mot de passe sur Adobe et je le connais pas. 

Merci d'avance 

This topic has been closed for replies.

2 replies

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
October 16, 2020

When you are installing or updating on a Mac, that is your Mac asking you to prove that you have permission by asking for your COMPUTER password, not your Adobe password

C
Cece VallAuthor
Participant
October 18, 2020
It has never ask for my computer password, just my adobe account maybe , i
think, i screenshot what i struggle with maybe you know what to do? Thank
you
Just Shoot Me
Just Shoot Me
Legend
October 16, 2020

What CODE are you talking about?

 

With the new Creative Cloud system there is no Code (Serial Number) needed. It is all done by the email address and password for the Adobe ID you used to buy the subscription for the Adobe programs included in the subscription youe bought.

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