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majas83246619
Participant
October 29, 2019
Question

termination of subscription and refund of accrued charges

  • October 29, 2019
  • 1 reply
  • 113 views

I was misled. I used the free option. There was no information that I had to cancel my subscription. I have not used Adoby Stock resources since then. Due to the trip, I did not realize that monthly fees are charged for using the subscription from April 2019 to October 2019 - a total of 7 invoices for a total amount of $ 209.93. I am asking to terminate the subscription and return the accrued charges.

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    1 reply

    John T Smith
    Community Expert
    Community Expert
    October 29, 2019

    This is a public forum, not the link to Adobe support
    -other users here can't help with that specific problem
    -please click the link below to contact Adobe staff to help
    Be sure to remain signed in with your Adobe ID before accessing the link below
    -you must also allow 'cookies' in your web browser for this to work
    https://helpx.adobe.com/contact/support.html