Skip to main content
Y
Yang_Chen
Participant
January 6, 2021
Question

The installer file be alarm unsafe by EDR software.

  • January 6, 2021
  • 1 reply
  • 320 views

VMWare CarbonBlock EDR (Endpoint Detection and Response) found all installer did not have same SHA-256 and did not signed by Adobe, it will be block and not be download.

Any one have same problem like me?

example: creative_cloud_set-up.exe

 

This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
January 6, 2021

Yang_Chen what type of Creative Cloud membership are you using? There is no membership associated with the e-mail adddress you used to post to this public discussion forum.

Y
Yang_ChenAuthor
Participant
January 7, 2021

Hi Jeff, 
My email account is Yang_Chen@Cyberlink.com （Subscription member) 
I manage 50 above CCT account, and this problem is trouble me, can you help?

Our EDR vendor is report to me, the not fixed SHA-256 key and no signed, Will be a file that hackers like to use, 
We are very worried and afraid.

 

Yang

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices