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Hani.sawiress
Inspiring
December 14, 2015
Question

There was a problem installing Adobe Fuse

  • December 14, 2015
  • 1 reply
  • 1991 views

Hi

I am trying to install Adobe Fuse through the application manager and through my firm proxy .

I got a message from The Adobe Application Manager with an error.


Installation failed

error encountered during installation (7)

and for more information

Exit Code: 7

Please see specific errors below for troubleshooting. For example, ERROR: DF024 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 1 error(s)

----------- Payload: Fuse CC (Preview) 1.0.0.0 {06F1F289-ACFE-43A2-A654-7950079D6685} -----------

ERROR: DF024: Unable to preserve original file at "\\*********\homedirs\[User]\..\Desktop\Adobe Fuse CC (Preview).lnk" Error 122 The data area passed to a system call is too small.(Seq 5117)

-------------------------------------------------------------------------------------

as you can see there is some errors

  • Error during installation (7)
  • Error DF024 : Unable to preserve original file at ....
  • Error 122 : The Data area passed to a system call is too small

Please advice.

Thank you

This topic has been closed for replies.

1 reply

Robert Glotzbach
Participating Frequently
December 14, 2015

Yes same here, it simply sits there with the download bar on 0%.

Installing other programs -like muse- is no problem as well as updating my other apps.

I read in another thread the advice to close all Adobe related services but that did not help me either.

AAAaaaargh.........

Regards, Robert

Participating Frequently
December 17, 2015

Not happening with me either. Three hours of frustration and waiting.  Nothing. You posted several days ago....hard to believe the issue has still not been corrected.    I attempted through the Cloud and the direct link.  Restarted, nothing changed.  Updating Photoshop and Bridge went fine.  I'm a Windows 10.   Hope Adobe is working on it.  Had some free time today and was hoping to play with it.  Oh well.

Robert Glotzbach
Participating Frequently
December 18, 2015

‌Yes indeed, amazing that no one from Adobe/Mixamo shows up here.

NExt week I will be at my workstation again, see if I'm more lucky then.

IN the mean time frustrating indeed.....

Regards, r