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scotts45348121
Participant
August 15, 2016
Answered

This app can't run on your PC message

  • August 15, 2016
  • 1 reply
  • 1227 views

I just bought the new Photoshop Elements and Premiere bundle.  I get the message "This app can't run on your PC" when I try to install it.  I am running Windows 10 Home version 1511.  My device meets all of the requirements listed.  I have Elements and Premiere 10 currently on this device and they work without issue.

    This topic has been closed for replies.
    Correct answer 99jon

    Yes, I have a 64 bit system and downloaded the 64 bit version.


    Are you using the Adobe download links? If not give them a try.

    Download Photoshop Elements | 14, 13, 12, 11, 10

    Download Adobe Premiere Elements 14, 13, 12, 11, 10

    1 reply

    scotts45348121
    Participant
    August 15, 2016

    I just bought Photoshop Elements and Premiere 14.

    99jon
    Legend
    August 15, 2016

    There are two versions. 32 bit and 64 bit. Did you use the correct installer?

    scotts45348121
    Participant
    August 15, 2016

    Yes, I have a 64 bit system and downloaded the 64 bit version.