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Sometimes it works, then Acrobat X Pro suddenly drops off the map and won't open, or won't print from InDesign6. I'm so frustated that I actually paid money for this when I'm losing money BECAUSE I CAN"T WORK WITH YOUR CRAPPY PROGRAM.
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How about starting with a few details of your system (operating system?) and what steps you've taken so far?
Download or disc?
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Windows Vista
Downloaded file from Adobe
I've been on the Forum.,
I've followed instructions sent to me from a Adobe "Expert"
I've unistalled the program. I've installed previous programs.
I've reinstalled the program.
I've changed permissions in my system.
I'm running cleaner now.
I am NOT HAPPY!
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Just realized that I can't read the Cleaner ReadMeFirst file because ACROBAT doesn't work.
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Nothappy1240 you can find instructions for using the CS Cleaner tool at CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
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Please let us know the service pack installed for Vista. To check service pack follow the mentioned link: http://windows.microsoft.com/en-in/windows-vista/learn-how-to-install-windows-vista-service-pack-2-s...
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Service Pack 2. I've run cleaner and reinstalled and it still doesn't work
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Please try to follow the mentioned steps:
1. Turn off UAC and restart the machine: http://helpx.adobe.com/x-productkb/global/disable-user-account-control-uac.html
2. Right click on the program and run as admin
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Shelly,
We are sorry for the inconviniece caused, please let us know when you are with your new laptop (as discussed over phone), so that we shall setup a conference call and deal with it.
Cheers
LP
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Nothappy1240 wrote:
I've been on the Forum.,
I've followed instructions sent to me from a Adobe "Expert"
You have three posts, and all three are in this topic.
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I did cleaner, reinstalled CS and it still doesn't work. Vista Service Pack is 2.
If I buy a new computer will it work? Or will I have the same issues?