tnstall error 505

[嘉璇张38084402]

i tried method provided by adobe website, still can't work , error 505

[kglad]

you need a 64 bit computer and the latest win 10 update.

[嘉璇张38084402]

thx,i already have my system updated, but when i updated creative cloud.....same error 505....

[Jeffrey_A_Wright]

嘉璇张38084402, do you have Beyondtrust Powerbroker installed?  If so, then please uninstall this software.  If you do not have Beyondtrust Powerbroker installed, then please verify with your I.T. department or Microsoft that all available Windows updates have been applied.

For more information on Error 505 see Creative Cloud download and install errors .

[嘉璇张38084402]

really THX, i have all updates and don't have Beyondtrust Powerbroker installed........still 505......i think this problem may not be fixed.....probably some other thing wrong on my pc

[Jeffrey_A_Wright]

Thanks for the update, 嘉璇张38084402, and I agree.  The installer is still indicating that required updates to Windows 10 have not been installed by continuing to produce Error 505.  If you do not have an I.T. department available to you, then please work with Microsoft or your computer manufacturer to determine what updates are failing to be applied or not being reported as being installed.

[嘉璇张38084402]

thx for help..it's 11pm in china, i'll try it tomorrow

[winstonyou]

Have you fix this problem? I have the same problem like yours. Error 505.

[Zenifth]

https://www.youtube.com/watch?v=0pQSGjRfCuc

heres a video which helped out for anyone needing for error 505;)