Too long to install

Forum|Forum|4 years ago
June 21, 2021
1 reply
571 views

I just got a new laptop mostly for Adobe software and it took forever to install Photoshop. I found out a lot of others have had the same problem. I finally got mine to install after several times trying and many hours. If you're paying for a subscription this should not happen. It seems there's no fix or answers from Adobe for this either.

Installation

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kglad

Community Expert

if you have a slow internet connection, adobe cc is problematic. otherwise, there's some other problem most of us do not encounter.

M

Marvin5C15Author

Participant

My internet is not slow

jane-e

Community Expert

how long did it take to install ps?

I haven't seen it with "a lot" of others, but I saw it once with my 93-year-old aunt who lived on top of a mountain and could not get fast internet in her remote location. It took nine hours for PS CC to install, but it worked fine after the installation was complete.

~ Jane

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