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transfer Creative suite 6 design standard licence

New Here ,
May 22, 2024 May 22, 2024

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Hello,
I have a problem transferring a Creative suite 6 design standard licence, it is an old licence before the Adobe account, and I would like to transfer it to the new PC, I just can't find the way.

Thanks

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Activation , Installation

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correct answers 1 Correct answer

Community Expert , May 25, 2024 May 25, 2024

Adobe CS6 for Mac is not 64-bit compatible and will not work on OS 14.5. So even if you de-activate on an old machine to install on this new machine it will not install. Your only option at this point is to update to a creative cloud license.

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Community Expert ,
May 22, 2024 May 22, 2024

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You need to deactivate the license on the old computer and then activate on the new computer: https://helpx.adobe.com/download-install/kb/activate-deactivate-products.html . If you do not have the old computer or it crashed, you should still have 1 remaining licenses as each license was allowed to be activated on 2 devices. If you have used up both activations and can no longer deactivate the original activations, then you are out of luck and need to consider purchasing the latest Creative Cloud or consider alternative solutions as Adobe is no longer resetting activation counts as of this year.

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Community Expert ,
May 22, 2024 May 22, 2024

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what exact problem do you see when installing and activating?

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Community Beginner ,
May 24, 2024 May 24, 2024

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Macbook. Pro OS v 14.5 (23F79) Download of Mastersuite CS6 fine except the installer is outdated. v 6.0.335.0. I went to deploy folder in the download and tried :  file:///Volumes/CS6%20MstrColl/Adobe%20CS6%20Master%20Collection/deploy/install-en_US.xml nothing happened. Is there an updated Installer available? Thanks

 

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Community Expert ,
May 24, 2024 May 24, 2024

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you can only use your installer.  updates are not available.

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Community Expert ,
May 25, 2024 May 25, 2024

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Adobe CS6 for Mac is not 64-bit compatible and will not work on OS 14.5. So even if you de-activate on an old machine to install on this new machine it will not install. Your only option at this point is to update to a creative cloud license.

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Community Expert ,
May 22, 2024 May 22, 2024

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Do you have the original installation disks and the serial number?

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Community Beginner ,
May 24, 2024 May 24, 2024

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Yes Somewhere. I was able to download the Mastersuite  from Adobe

and I have the serial #

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Community Expert ,
May 25, 2024 May 25, 2024

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LATEST

Legacy 12+ year old software is outdated and won't work as expected on modern computer systems.

 

MODERN OPTIONS:
Photoshop Elements or Premiere Elements (no subscription needed).
https://www.adobe.com/products/photoshop-elements.html

Creative Cloud Photography Plan (approx $10/month for 12 months). Includes the following:

  • Photoshop CC and Photoshop on iPad
  • Camera Raw
  • Lightroom on desktop, mobile and the web
  • Lightroom Classic
  • Portfolio website + hosting
  • Adobe Express (free starter plan)
  • Bridge
  • 20 GB cloud storage (upgradable to 1 TB).

https://www.adobe.com/creativecloud/photography.html

Creative Cloud Apps (20 + pro apps & services) and Single App Plans
https://www.adobe.com/creativecloud/plans.html

 

Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on these operating systems with the latest updates:

  • Windows 11 (64-bit), Windows 10 versions 22H2, 21H2, 21H1;
  • MacOS 14 (Sonoma), 13 (Ventura), 12 (Monterey), 11 (Big Sur).

- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Hope that helps.

 

Nancy O'Shea— Product User, Community Expert & Moderator

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