Hi Newbie Me,
You can use the following elementary steps if you have not tried already,
Prior to performing any steps, please confirm the compatibility of the Operating system & its version
(http://www.adobe.com/in/products/photoshop-premiere-elements/tech-specs.html)
1. Be logged in as administrator with complete permissions & rights.
2. You can enable the hidden administrator (Windows) or the Root User(Mac).
Hidden administrator Windows: http://www.adobe.com/support/contact/cscleanertool.html
Enabling Root user in Mac: http://support.apple.com/kb/ht1528
3. Restart the system & log in with the admin account. Try to install from here.
4. For Windows you can also perform selective start up. http://support.microsoft.com/kb/331796
5.If you are on proxy net work or in a corporate network , it will be helpful if you can get connected through local internet with their firewall disabled if possible.
Please try thse steps, it should help you to install.
Regards,
Rajshree
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