Trouble Uninstalling - adobe cleaner doesn't work

Question

So I have Photoshop CC (2015) trial plus a few other apps. They all refuse to uninstall (through drop down menu on Creative cloud app) because of an encountered error during uninstallation.

They don't tell me what the error is and when I click the "more info link" it's a blank web page.

I've tried the Creative cloud cleaner but photoshop, media encoder etc etc does not show up. Only thing I can uninstall through cleaner is the Creative Cloud app.

I know they are on my computer because they show up in my programs list and start bar.

Any help will be great because they are taking up a lot of my needed disk space.

It has been years of trying but still no progress

Bani Verma · Accepted Answer

Hi Marth41951160,Sorry for the trouble that you had to face while trying to uninstall Adobe products from your machine.As you have mentioned you have tried to uninstall the apps through the desktop app, CC Cleaner tool and control panel as well, however the uninstall fails with an error.I would suggest that you manually delete the below mentioned folders to completely remove Adobe from your machine.Delete everything that says Adobe on it from the following folders:Program Files > AdobeProgram Files > Common Files > AdobeProgram Files (x86) > AdobeProgram Files (x86) > Common Files > AdobeC:\Users\<user_name>\AppData\Local\AdobeC:\Program DATA \AdobeNOTE: This will delete everything related to Adobe from your machine.Let us know if this helps.

kglad · Answer

what os?

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