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Trying to install and giving message that it does not support OS - and it says windows vista not supported and we have windows 7

New Here ,
Dec 28, 2015 Dec 28, 2015

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Trying to install and giving message that it does not support OS - and it says windows vista not supported and we have windows 7

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correct answers 1 Correct answer

Community Expert , Dec 28, 2015 Dec 28, 2015

Try forcing the lightroom setup program to run in Windows 7 mode:

Right click on Installer file and select properties option.

Then click on Compatibility tab .

Set the OS to Windows 7 and check.

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Community Expert ,
Dec 28, 2015 Dec 28, 2015

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Trying to install what?

What version and SP of Windows 7?

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Dec 28, 2015 Dec 28, 2015

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Adobe Photoshop Lightroom 6.  We have Windows 7 with service pack 1

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Community Expert ,
Dec 28, 2015 Dec 28, 2015

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Strange.

I suppose also, your running windows 7 64 bits?

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Dec 28, 2015 Dec 28, 2015

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yes.... 64 bits

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Community Expert ,
Dec 28, 2015 Dec 28, 2015

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Try forcing the lightroom setup program to run in Windows 7 mode:

Right click on Installer file and select properties option.

Then click on Compatibility tab .

Set the OS to Windows 7 and check.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Dec 28, 2015 Dec 28, 2015

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That worked.  Thank you.

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Community Expert ,
Dec 28, 2015 Dec 28, 2015

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You're welcome. Please be so kind and mark the answer as the correct one. That will help people with similar problems and will allocate some points to my account! Always great to be able to help.

ABAMBO | Hard- and Software Engineer | Photographer

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