Trying to install dreamweaver CS5.5 from disc says serial number is not usable. What do I do now?

[david_j9151]

Dreamweaver CS 5.5 installed and to the point where it wants the serial num. type it in and says it is not valid. Adobe phone support doesn't exist for this product  so what are my options now?

[kglad · Accepted solution]

Find your Adobe product serial number quickly

[hans-g.]

Hello David,

in addition to Keith 's hint, you should have a look at Adobe's database, to see what's stored/saved about your accounts. Here you will find general infos about your Adobe Account https://accounts.adobe.com/>>> see My productsView all >>> These registered products are associated with your Adobe ID. >>> Name >>> Serial number.

And to find your serial number have a look there (as Keith wrote) http://helpx.adobe.com/x-productkb/global/find-serial-number.html  >>> I lost my serial number >> see comment.

The last time Adobe suggests so too this https://helpx.adobe.com/contact.html?step=ZNA_downloading-installing-setting-up_licensing-activation

Hans-Günter

[hans-g.]

... AND, if you purchased your product from these firms like Amazon, you "only" get a code with which you can request a serial number from Adobe.

Please have a look at https://helpx.adobe.com/x-productkb/global/find-your-serial-number.html >>> (Start here: Prepaid card, product box, reseller)

The following part, so I just see at least, ceased to exist on my Adobe website, everything takes place in the link from above. I leave it as an info yet, it might still fit for you. For this purpose, please click your way through to your Adobe Store and find the button "Get Serial Number". Fill in the form and after a while you will get the real serial number.