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WonderBox
Participant
April 19, 2020
Answered

Trying to reinstall Adobe cs6 on High Sierra 2020

  • April 19, 2020
  • 3 replies
  • 457 views

long ago, back when I was in college, I bought the adobe cs6 package. I recently updated to Catalina and my programs would work so I went back to High Sierra. The problem is, I am unable to restore cs6. I still have the box that I purchased it in and I believe i have access to the serial key but no matter where I go, I cant download cs6. Did Adobe just make it impossible to re download it even if you paid for it?

Please help!

This topic has been closed for replies.
Correct answer John T Smith

Adobe removed all public download links several months ago... you are going to have to use your original install discs

 

Even if the download links were available, your education serial number would not work with commercial installers

3 replies

W
WonderBoxAuthor
Participant
April 19, 2020

So I found the CD for installing. However, since this is a student copy how would I get that cleared? I am no longer a student (but I was when i purchased it). It says on the box I need to prove i am a student and since that was way back in 2012 I no longer have my university email address. I also do not have a disk drive on my Mac, but I am going to get one. Is there some way I can prove to adobe that this is a legitimate copy and that they can grant me access to the apps once I get my extrnal disk drive?

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
April 19, 2020

IMPORTANT:  Creative Suite installers are outdated and may not function normally on mac OS Sierra through Mojave.  See the information below for terminal workarounds.  Unfortunately, there is no guarantee this will work on all systems. 

https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

 

Good luck!

 

Nancy O'Shea— Product User & Community Expert
Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
April 19, 2020

Hindsight is 20/20.  It's a shame you upgraded to Catalina without checking compatibility first.  

 

At this point, you should go ahead and remove the aged out student edition of your 32-bit apps & run the Adobe Cleaner Tools in preparation for a proper upgrade to Catalina. Replace Creative Suite with modern 64-bit software.


OPTIONS:
Photoshop or Premier Elements 2020 (approx $100, no subscription needed)
https://www.adobe.com/products/photoshop-elements.html

Creative Cloud Photography Plan (approx $10/month for 1 year subscription)
https://www.adobe.com/creativecloud/photography.html

Creative Cloud All Apps Plan (31 + apps & services)
https://www.adobe.com/creativecloud/plans.html

 

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use.
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

===========
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away!  Creative Suite is not legitimately available from any vendor, reseller or country.

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
April 19, 2020

Adobe removed all public download links several months ago... you are going to have to use your original install discs

 

Even if the download links were available, your education serial number would not work with commercial installers

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