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Trying to update LR standalone to 6.5 with error U44M2P7

Explorer ,
Mar 21, 2016 Mar 21, 2016

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On a Mac.  All updates.  Checked all permissions.

Anyone have a fix for this?

Thanks,

Jim

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correct answers 1 Correct answer

Community Expert , Mar 21, 2016 Mar 21, 2016

Hi Jim,


Error U44M2P7 means there are corrupted files. The only way to fix this is to reinstall LR completely.

Additionally, Adobe recommends to temporarily turn off any surfing restrictions you might have running,
like site or cookie blocking, filtering, firewalls or antivirus software.


Hope that helps!


Kind Regards,

Maurice



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Community Expert ,
Mar 21, 2016 Mar 21, 2016

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Hi Jim,


Error U44M2P7 means there are corrupted files. The only way to fix this is to reinstall LR completely.

Additionally, Adobe recommends to temporarily turn off any surfing restrictions you might have running,
like site or cookie blocking, filtering, firewalls or antivirus software.


Hope that helps!


Kind Regards,

Maurice



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Explorer ,
Mar 21, 2016 Mar 21, 2016

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I'll give it a shot, thanks

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Explorer ,
Mar 21, 2016 Mar 21, 2016

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All better, thanks

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Community Expert ,
Mar 22, 2016 Mar 22, 2016

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Glad it worked out for you Have fun with Lightroom and should you still run into
issues, do not hesitate to write again!

P.S.: I would appreciate it, if you would mark my post as "Right Answer".

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