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Trying to update photoshop stuck on waiting?

New Here ,
Mar 11, 2015 Mar 11, 2015

Trying to update photoshop stuck on waiting?

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Creative Cloud
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Adobe Employee ,
Mar 11, 2015 Mar 11, 2015
LATEST

Hi matkwg,

If it's stuck at 0%, its a possibility that the network that you are using to do the update has restrictions or is not letting the download proceed. Can you please try the following and suggest :

1) Try a different internet connection that is free from all the restrictions.

2) Try turning off the Antivirus and try installing the product again.

3) Try downloading the product under a new Admin user account.

Cheers,

Kartikay Sharma

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