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15

Uma solução para o erro 201 na instalação do Creative Cloud Desktop

Explorer ,
Jun 05, 2015 Jun 05, 2015

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to Brazilian friends, i´d like to write about the steps I done do make it works, in portuguese.

Enfrentei uma longa jornada em busca da solução para o erro 201 na instalação do Creative Cloud Destkop.

Durante a instalação, neste ponto:

ScreenShot116.jpg

Ocorria este erro:

ScreenShot117.jpg

Tentei TODAS as soluções propostas, inclusive aqui nos fóruns da Adobe, dentre as quais:

- Desativar firewall, Anti-virus, ambos simultaneamente (olha o perigo!).

- Criar regras especiais no firewall para as diversas soluções apontadas.

- Desativar o wi-fi e conectar via cabo.

- Desinstalar TUDO da adobe no PC (até o Adobe Reader), apagando todas as pastas.

- Criar outro usuário no windows.

- Executar o 'AdobeCreativeCloudCleanerTool' (apesar de não ter funcionado, achei interessante. fica aqui: https://helpx.adobe.com/br/creative-suite/kb/cs5-cleaner-tool-installation-problems.html)

NADA FUNCIONOU: erro 201 aos 50% da instalação.

Para piorar, tentei no notebook da minha esposa (cuja configuração é inferior ao meu VAIO i5) e... FUNCIONOU de primeira no windows 8.1 com firewall e anti-virus rodando normalmente, na mesma rede que a minha. Ai caramba!

Já estava no estágio que você está agora, pensando em: a) cancelar a assinatura; b) formatar tudo; c) trocar o computador; d) mudar de profissão e etc.

Encontrei a solução depois de muitas (e muitas) horas de pesquisa na própria Adobe aqui: https://forums.adobe.com/thread/1847647

O que fiz, seguindo as instruções, foi simplesmente:

1) abrir a página de download do Photoshop Elements, aqui:

https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html

Não baixar nada, apenas manter a página aberta (?! sim, isso mesmo que você leu)

2) Baixar o Creative Cloud Desktop completo em zip, do site da Adobe, aqui:

http://trials2.adobe.com/AdobeProducts/KCCC/1/win32/ACCCx3_0_0_74.zip

3) Descompactar o .zip e executar o arquivo Set-up.exe.

Pronto! Funcionou. Já baixei todos os aplicativos que eu precisava da assinatura completa.

Espero que funcione para você.

Enjoy!

Leandro Campos.

from Brazil

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replies 220 Replies 220
Explorer ,
Jun 20, 2015 Jun 20, 2015

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Obrigado.

Thank you.

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LEGEND ,
Jun 20, 2015 Jun 20, 2015

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De nada

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New Here ,
Jun 22, 2015 Jun 22, 2015

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Thank you Brucgovn!

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New Here ,
Jul 27, 2015 Jul 27, 2015

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Não consegui de nenhuma das formas!!

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LEGEND ,
Jul 27, 2015 Jul 27, 2015

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Are you getting error code 201?  even after installing via Zip file ?

http://trials2.adobe.com/AdobeProducts/KCCC/1/win32/ACCCx3_1_3_121.zip

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Community Beginner ,
Jul 28, 2015 Jul 28, 2015

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Good Morning!

after the last update at 27/07/2015, the software CC show the error 201 code! i cant updated! i try to instal the zip file but it's not work! do you have the last version in zip?

sorry by my bad english!

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LEGEND ,
Jul 28, 2015 Jul 28, 2015

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Sorry the previous link is outdated .

Latest version link :

http://trials2.adobe.com/AdobeProducts/KCCC/1/win32/ACCCx3_2_0_129.zip

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Community Beginner ,
Jul 28, 2015 Jul 28, 2015

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Thank you so Much!!

i will install today and will test! i give a feedback!

thank you again!

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LEGEND ,
Jul 28, 2015 Jul 28, 2015

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Sure.

You are welcome ,.

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New Here ,
Jul 28, 2015 Jul 28, 2015

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Access Denied

You don't have permission to access "http://trials2.adobe.com/AdobeProducts/KCCC/1/win32/ACCCx3_2_0_129.zip" on this server.

Reference #18.9408f748.1438101049.f93bb30

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Community Beginner ,
Aug 30, 2015 Aug 30, 2015

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Hey man,

I´m trying to acess the link you provided, but its no longer available. There is another link to the .zip file?

Thanks

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Explorer ,
Aug 30, 2015 Aug 30, 2015

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H.Souza

Veja solução 127

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Community Beginner ,
Jul 25, 2015 Jul 25, 2015

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Access denied...

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LEGEND ,
Jul 26, 2015 Jul 26, 2015

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Step 1)

Click on the below link , Sign In and open Photoshop Elements download link.

Do not close the page , simply keep it open.

https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements

Note: *If we do not keep the Photoshop elements page , we'll get Access Denied error message while downloading direct installer file.



Then click on below link and download direct Installer file  mentioned in step 2.

It will directly starts installation process right away.

Step 2)

http://trials2.adobe.com/AdobeProducts/KCCC/1/win32/ACCCx3_1_3_121.zip

Extract Zip first, then run Setup.exe file.

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Community Beginner ,
Jun 18, 2015 Jun 18, 2015

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Cara eu usei o link que o Brucgovn‌ passou e instalei da forma que ele explicou e deu certo pra mim.

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New Here ,
Aug 26, 2015 Aug 26, 2015

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Fabio Lody e quem esteja com o problema em que o download não passa dos 5%, se vocês usam o Guardião do Itaú (Warsaw), tentem desinstala-lo e reiniciar a maquina.

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New Here ,
Jun 29, 2015 Jun 29, 2015

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Comigo!!!

Conseguiu resolver ai?

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Community Beginner ,
Jul 13, 2015 Jul 13, 2015

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Aconteceu comigo!!! Aliás, está acontecendo...

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New Here ,
Sep 24, 2015 Sep 24, 2015

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cara como vc fez pra da serto

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Explorer ,
Sep 24, 2015 Sep 24, 2015

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Solução está no número 127

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New Here ,
Oct 01, 2015 Oct 01, 2015

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Onde acha esse tal de 127??

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New Here ,
Oct 01, 2015 Oct 01, 2015

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consegui resolver baixando o Aplication Manager

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New Here ,
Feb 18, 2017 Feb 18, 2017

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aconteceu comigo tbm... não consigo passar dos 5%...

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New Here ,
Jun 17, 2015 Jun 17, 2015

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Obrigado ao leandrocamposbr e ao Brucgovn

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New Here ,
Jun 17, 2015 Jun 17, 2015

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Grande Leandro Campos, vc foi o salvador da pátria!

Já estava ficando desesperado com vários serviços para entregar e a Adobe me deixou na mão (as instruções de desinstalação dos aplicativos e do CC Desktop que consta no Helper da Adobe foi simplesmente suicida! e o pior: não ha nenhuma opção de suporte, telefone ninguém atende, chat mudo, uma lástima..pior do que o atendimento das concessionárias de telefonia no Brasil, uma experiência horrível!)

Graças a Deus achei você! Vou começar a te seguir para um dia poder te ajudar também no que estiver ao meu alcance.

Muito obrigado e muito sucesso profissional pra você!

abs

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