Unable to access to Adobe After Effect

Question

I have subscribed to Adobe Student & Teacher's plan and Adobe After Effect is one of the softwares under this plan. However, when I tried to open up the software today, I was requested to purchase or start for a trial. Why do I need to purchase separately now when I have already subscribed to a monthly package? I have also updated the software as required by Adobe.

Jess

John T Smith · Answer

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

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