Unable to activate macromedia dreamweaver mx 2004

[tecon]

Hi

Windows was upgraded to win 7 due to which i have to reinstall macromedia dreamweaver mx again.  I am unable to activate the sofware using the serial number which was working earlier.   Every time i try, " Unable to connect to the internet" error is shown when there is no problem with the internet.  I was not able to activate using phone either. 

When i contacted an adobe agent online.  This is the reply i received "  we don't have live support for Macromedia product, you will have to troubleshoot the issue in the forum."

Please help

Thank you

savitha

[Ned Murphy · Accepted solution]

See if the following help document solves the problem:

http://helpx.adobe.com/x-productkb/policy-pricing/macromedia-legacy-activation-error.html