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R
Rampant Pixel
Participating Frequently
April 24, 2021
Answered

unable to download Illustrator SDK on adobe.io developer console

  • April 24, 2021
  • 1 reply
  • 1517 views

Using Chrome (latest update) to download Illustrator SDK. When the browser reaches https://console.adobe.io/downloads/ai I get a blank browser window. console.adobe.io is set as an exception to popup blocking. Also turned off all popup blocking and still the same. All cookies allowed. All extensions are disabled.

 

Suggestions appreciated.🙂 Thanks.

This topic has been closed for replies.
Correct answer kglad

i had no  problem with edge.  i'l try other browsers when i get back to my computer.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
April 25, 2021

clear your adobe.com cookies and/or use a different browser.

R
Rampant PixelAuthor
Participating Frequently
April 25, 2021

Thank you for the suggestion. Unfortunately clearing cookies does not help. Clearing cache does not help either. I have now tried Chrome and Firefox on Windows and Safari on Mac. I cleared ALL data from Chrome and I still get the same results, a blank white screen.

 

Has anyone opened the site sucessfully in the last day or two?

R
Rampant PixelAuthor
Participating Frequently
April 25, 2021

The link in my original post is not right it should be https://console.adobe.io/downloads/ai

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