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[Unable to install Acrobat Pro XI on] Mac Os Monterey

New Here ,
Dec 25, 2021 Dec 25, 2021

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aHi everybody, I hope you are having good Christmas season. I updated my Mac to Mac Os Monterey. I had Adobe pro XI and it is impossible to even open it in Mac Os Monterrey. I paid a permanent license of Adobe pro XI. I don't know what adobe version I should instal for it to work on Mac Os Monterey. I don't know if I can update my adobe license to that version compatible to Mac Os Monterey but the most important is What adobe professional is compatible with Mac Os Monterey. I would really appreciate if anybody could help me. Best regards,

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correct answers 1 Correct answer

Community Expert , Dec 25, 2021 Dec 25, 2021

Acrobat 11 is not supported by your new OS.  That ended with Big Sur.

 

Make sure your computer meets the minimum CPU & GPU requirements. Most modern Creative Cloud apps work on:

  • Windows 11, Windows 10 versions 21H1, 20H2, 2004, and 1909 (LTSB branches are not supported);
  • macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina)

- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/acrobat/system-requirements.html

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Community Expert ,
Dec 25, 2021 Dec 25, 2021

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As far as I know, you will need to buy a subscription to have the latest Acrobat version

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LEGEND ,
Dec 25, 2021 Dec 25, 2021

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The current product is either Acrobat DC (subscription - about $15 per month) or Acrobat 2000 (perpetual license). You have, unfortunately, left it far too late for a reduced price upgrade to either one. 

 

I'd recommend the subscription, as it includes future upgrades and updates. Apple are sure to do more of this (blocking all old apps), possibly quite soon.

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Community Expert ,
Dec 25, 2021 Dec 25, 2021

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Acrobat 11 is not supported by your new OS.  That ended with Big Sur.

 

Make sure your computer meets the minimum CPU & GPU requirements. Most modern Creative Cloud apps work on:

  • Windows 11, Windows 10 versions 21H1, 20H2, 2004, and 1909 (LTSB branches are not supported);
  • macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina)

- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/acrobat/system-requirements.html

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Apr 13, 2024 Apr 13, 2024

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It says Mac OS v12 is supported on the Adobe website: https://helpx.adobe.com/acrobat/system-requirements.html

 

Screen Shot 2024-04-13 at 12.57.21 PM.png

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Community Expert ,
Apr 13, 2024 Apr 13, 2024

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@Victoria366847860sdm 

 

those are the current acrobat specs, not acrobat xi specs.  these are xi specs

 

kglad_0-1713027953406.png

 

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