Unable to Install at this location

New Here ,
Jul 31, 2022 Jul 31, 2022

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I just bought a 1TB external NVME drive to house my adobe programs.

I go into my preferences, and change the install location to the drive but I get the message 'Unable to Install at this location'.

I have previously installed CC to an external drive with no issues

I have uninstalled all CC apps, changed the install location, via the preferences, and still get this message.

Hope someone can help

I'm using Mac Mini M1 

Cheers

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correct answers 1 Correct answer

New Here , Aug 08, 2022 Aug 08, 2022

I learned to install CC apps on an external drive you need to create a folder for it first. You can't install on the root of the drive. All good now

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Adobe Community Professional ,
Jul 31, 2022 Jul 31, 2022

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Hi @Eoin5ECF,

Even if you choose to install on an alternate location still some stuff is installed on the root drive. So if the root drive does not have the space to accommodate these files you will get errors. Try freeing up space on the root drive, if possible move some stuff to an external drive to free up space and then try.

Also Adobe apps do not install on case sensitive drives, please check whether this is the case with your new drive.

-Manan

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New Here ,
Aug 08, 2022 Aug 08, 2022

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I learned to install CC apps on an external drive you need to create a folder for it first. You can't install on the root of the drive. All good now

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Adobe Community Professional ,
Aug 08, 2022 Aug 08, 2022

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correct, you cannot install your sync file folder or adobe apps on the root of any drive.  

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