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Unable to install CC - Error Code 205

New Here ,
May 27, 2014 May 27, 2014

I tried installing Creative Cloud this morning and I had a problem (Error code: 205) and it could not install the software. It looks as though I cannot install Adobe Photoshop until I have CC installed.

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Creative Cloud
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correct answers 1 Correct answer

Adobe Employee , May 27, 2014 May 27, 2014

Itzy4 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve Error 205.

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Adobe Employee ,
May 27, 2014 May 27, 2014

Itzy4 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve Error 205.

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Community Beginner ,
Jun 30, 2015 Jun 30, 2015
LATEST

I found a lot of information regarding how this is an error with network connectivity but I found it to be something else. I use a non-admin account in Windows 7 so I am prompted for an admin password (I have the account but never log into it) every time I install a program. After troubleshooting the heck out of the network, changing cables, opening up the firewall etc. I thought as a last ditch effort I would log into my admin account and try to install it there. When I did I got an error that the account profile was damaged and while I was logged in I had no access to my files and nothing would be saved. Realizing this may be it I created a new admin account and used it to install CC and it worked. Apparently with the damaged profile CC couldn't save the files and it threw the 205 error for network issues; perhaps as it could tell there were no bits on the hard drive and it assumes that means connectivity.

Hope this helps someone else along the line.

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