I'm unable to install Creative Cloud on my new M1 Macbook Air. This is the first time installing on this computer, it says: "Unable to check for updates, make sure you are connected to the internet"
I am already connected to my network, and have tried restarting my laptop.
Dave, please see https://helpx.adobe.com/creative-cloud/help/update-app.html for information on how to manage the update process. The screenshot you posted appears to be from performing a check for updates by the operating system.
Does anyone solved this problem? I'm facing this problem too, but I can't find any solution for this issue. I'm using MacbookPro14 2021
This wasn't a problem with Adobe software at all. The screen shot showed the Mac's own update failing. What do you see?