Unable to open InDesign - Code Execution cannot proceed bcoz MSVCP140.dll & VCRUNTIME140.dll not fou

[Dippte24074012xq1a]

Hi All,

Need urgent help. I installed InDesign & Creative Cloud Desktop App on my Windows 10 (2020 version), but unable to open any file and getting following error. I have uninstalled, reinstalled, ran CC Cleaner Tool, but nothing worked out.

Can anyone please help ?

[John T Smith]

That is a Microsoft problem, so you need a Microsoft solution
Go to the Search bar at the top of http://www.microsoft.com/en-us/ to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
https://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html

[Nancy OShea]

Update your Windows operating system.  MS sends out Visual C++ Runtime with Windows updates.