Unable to open InDesign - Code Execution cannot proceed bcoz MSVCP140.dll & VCRUNTIME140.dll not fou

New Here ,
Apr 17, 2022 Apr 17, 2022

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Hi All,

 

Need urgent help. I installed InDesign & Creative Cloud Desktop App on my Windows 10 (2020 version), but unable to open any file and getting following error. I have uninstalled, reinstalled, ran CC Cleaner Tool, but nothing worked out.

 

Can anyone please help ?

Dippte24074012xq1a_1-1650186626674.png

 

 

 

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Adobe Community Professional ,
Apr 17, 2022 Apr 17, 2022

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That is a Microsoft problem, so you need a Microsoft solution
Go to the Search bar at the top of http://www.microsoft.com/en-us/ to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
https://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html

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Adobe Community Professional ,
Apr 17, 2022 Apr 17, 2022

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Update your Windows operating system.  MS sends out Visual C++ Runtime with Windows updates.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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