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Dippte24074012xq1a
Participant
April 17, 2022
Question

Unable to open InDesign - Code Execution cannot proceed bcoz MSVCP140.dll & VCRUNTIME140.dll not fou

  • April 17, 2022
  • 2 replies
  • 443 views

Hi All,

 

Need urgent help. I installed InDesign & Creative Cloud Desktop App on my Windows 10 (2020 version), but unable to open any file and getting following error. I have uninstalled, reinstalled, ran CC Cleaner Tool, but nothing worked out.

 

Can anyone please help ?

 

 

 

      This topic has been closed for replies.

      2 replies

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      April 17, 2022

      Update your Windows operating system.  MS sends out Visual C++ Runtime with Windows updates.

       

      Nancy O'Shea— Product User & Community Expert
        John T Smith
        Community Expert
        John T SmithCommunity Expert
        Community Expert
        April 17, 2022

        That is a Microsoft problem, so you need a Microsoft solution
        Go to the Search bar at the top of http://www.microsoft.com/en-us/ to find and re-install the C runtime, or for ALL Windows help
        -or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
        https://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html

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