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yannios
Participant
June 25, 2020
Question

Unable to reach Adobe servers

  • June 25, 2020
  • 2 replies
  • 4843 views

After update Adobe Creative Cloud, I receive a message "Unable to reach Adobe Servers" and prompt me to check my firewall and ensure that time and date are ok.

Any suggestions?

    This topic has been closed for replies.

    2 replies

    S
    Solarpunk Productions
    Participant
    January 6, 2022

    I'm still having this problem in 2022... Adobe how can you justify your rediculous subscription prices when your products continue to fail so miserably? FIX THIS BUG ALREADY 

    F
    Fotoctino
    Participant
    January 7, 2022

    Did you try setting your operation system's langauge to English? This is how it worked for me and since then they have fixed that bug.

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    June 25, 2020

    Yannios, please see https://community.adobe.com/t5/download-install/unable-to-reach-adobe-servers-why/td-p/11236579 where this topic was just discussed.  Please update this public forum discussion if you have any additional questions.

    Y
    yanniosAuthor
    Participant
    July 6, 2020

    After talking with Adobe customer care, the representative told me that the problem is that my (OS) Windows 10, is not other than English language. In my case is in Greek language. So I should wait for an update or some how Adobe to fix this issue.

      Jeffrey_A_Wright
      Community Manager
      Jeffrey_A_WrightCommunity Manager
      Community Manager
      July 6, 2020

      I am sorry, I don't understand, Yannios.  The language settings for the operating system or for the installed Adobe applications have no bearing on being able to connect to the server.

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