Unable to reach Adobe servers

Forum|Forum|9 years ago
April 1, 2016
1 reply
1216 views

Hi All,

All of a sudden I'm having the following issue (see screenshot below). Everything used to work fine before. I've searched all the forum topics and unfortunately nothing seems to be working. I'm wondering if anyone is having this issue in 2016 on a MAC. And how to solve it.

OSX 10.9.5

This topic has been closed for replies.

Correct answer Ned Murphy

Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

Ned MurphyCorrect answer

Legend

Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

H

Helvetica

Participating Frequently

I went through all 4 steps outlined above in the 'activation network issues' and I still have the same error message. I have been getting this message for several weeks now and I cannot update Photoshop, lightroom, inDesign, After Effects, or Animate CC. I have just updated to El Capitan 10.11.5 this morning and the same problem persists. Can anyone shine some light on what is happening, or how to fix this? thanks

E

easygoing_warmth15C3

Participant

I'm having the same problem. I've tried all of the 4 steps too but still have the same problem. Any suggestions most welcome.

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