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Unable to reach Adobe servers.

New Here ,
Nov 01, 2018 Nov 01, 2018

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This solves the problem. It's been a long time. I have searched and solved some problems. I can not solve the problem as I have said.
Help me find a solution to this problem.

Screen+Shot+2018-10-31+at+18.56.41.jpg

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Creative Cloud

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Community Expert ,
Nov 02, 2018 Nov 02, 2018

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confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

do you see both logos?

if you can and still see a connection error, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html

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