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defaultzjadousqvp6y
Participant
November 8, 2021
Question

Unable to reinstall CS3 [CS3 is DEAD]

  • November 8, 2021
  • 1 reply
  • 456 views

I had to have my windows 10 resinstalled (same verison as before so nothing new in terms of OS), but now can not longer activate my cs3 suite online or over the phone as the phone numbers given no longer work.  I appreciate cs3 is old but its perfectly apt for what I need it for, and paid a fair price for it at the time (over £1600) , so do not want to pay for upgrade.  Can you let me have a new serial number or help me activate my current one again?

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1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
November 8, 2021

Sorry... no

The CS2-CS3-CS4 activation servers have been removed from service
-https://helpx.adobe.com/creative-suite.html?promoid=19SCDRQK
-So even if you have a disc or saved download, CS2-CS3-CS4 are completely dead
-Adobe also no longer supplies the special non-activation version of CS2-CS3-CS4

D
defaultzjadousqvp6yAuthor
Participant
November 8, 2021

If you've removed the servers then you should remove the need to activate. Its your requirement to activate. I have paid for the software.

LinSims
Community Expert
LinSimsCommunity Expert
Community Expert
November 8, 2021

The difference with a cars ignition key not working is that its a fault from wear and tear or a faulty part.  The software I bought was perfectly fine to use. The only reason it has stopped working is down to Adobe effectively swutching it off.  Its a shame I missed the moment they provided activation serial numbers that didn't require the servers. This was actually what I had expected to be able to do. But thank you for letting me know.

 

 


Consider yourself lucky you were able to use it reliably for 14 years. Most softwares don't last that long, and if you'd been on an Apple platform, you'd have had to buy new versions several times over the last 14 years. The newest Apple OS, for example, won't run any 32-bit programs so all of the CS users on a Mac had the choice of (a) staying on an old OS, (b) buying a subscription, or (c) finding non-Adobe tools.

 

Kinda sucks, but there's not much the users here can do about it. As I said, you can provide feedback to the company, and I really do wish you luck with that.

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