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alexandraw35624621
Participant
October 30, 2017
Question

Unable to update Creative Cloud

  • October 30, 2017
  • 1 reply
  • 566 views

Everytime I try to update my Creative Cloud the update stops by 2% and later I got a error code 204. Can you help me with this?

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1 reply

October 30, 2017
alexandraw35624621
Participant
November 2, 2017

Unfortunately not. 204 says "Occurs when there is a problem accessing a critical file/directory during download." How do I find out which file/directory is the problem?

November 2, 2017

Are you logged in as an Administrator or a restricted user?

If not: Try to start the CC desktop app with as admin.

Fenja