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Unable to use Photoshop CC (2017)

New Here ,
Sep 05, 2017 Sep 05, 2017

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Hi!
I´ve tried several times to uninstall my Photoshop CC 2017 and then install it by using "Apps" in Creative Cloud.

In addition to this problem I´m also trying to delete/remove the "Photoshop Icon" from dock (iMac), which also is impossible.
It´s really frustrating:-) !!!

Can anyone help me to solve this?!!? I really hope so, because I can´t work without Photoshop.
Grateful for quick respons!!!

Regards, Karine Bergseth

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correct answers 1 Correct answer

Adobe Employee , Sep 06, 2017 Sep 06, 2017

Hi Karine,

Please see Uninstall or remove Creative Cloud apps to understand the uninstallation workflow.

I hope that helps!

Regards,

Sheena

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Contributor ,
Sep 05, 2017 Sep 05, 2017

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Hey there!

Try using Adobe Cleaner Tool, works awesome with Mac

Use the Creative Cloud Cleaner Tool to solve installation problems

Cheers!

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Adobe Employee ,
Sep 06, 2017 Sep 06, 2017

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Hi Karine,

Please see Uninstall or remove Creative Cloud apps to understand the uninstallation workflow.

I hope that helps!

Regards,

Sheena

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Adobe Employee ,
Sep 07, 2017 Sep 07, 2017

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