• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Unauthorized charges

New Here ,
Dec 03, 2018 Dec 03, 2018

Copy link to clipboard

Copied

Hello, I am reviewing my credit card statement and there is a charge (besides my subscription charge) for "Adobe Acropro Subs" for $21.28  on nov 18,2018 and $20.32 on nov 28,2018. What service is Acropro Subs? Kind regards.

TOPICS
Creative Cloud

Views

1.5K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Dec 03, 2018 Dec 03, 2018

Login into your Adobe id account and look what subscriptions you have.

If you do not find out the culprit, Contact Customer Care .

Votes

Translate

Translate
Community Expert ,
Dec 03, 2018 Dec 03, 2018

Copy link to clipboard

Copied

Login into your Adobe id account and look what subscriptions you have.

If you do not find out the culprit, Contact Customer Care .

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 04, 2018 Dec 04, 2018

Copy link to clipboard

Copied

yeah man, nothing on my account other than regular monthly charges.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 04, 2018 Dec 04, 2018

Copy link to clipboard

Copied

This is a public forum, not the link to Adobe support and  we can't help with that specific problem

Please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

You must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 04, 2018 Dec 04, 2018

Copy link to clipboard

Copied

Well, that is why I suggested as a second step to Contact Customer Care .

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 26, 2021 Oct 26, 2021

Copy link to clipboard

Copied

LATEST

unauthorized transaction on my credit card of $150.98 on the same day I visited Adobe Account (Oct 25)

I deleted my account immediately! The charge against my credit card originated:

SOFTWARE-UC.COM/SUITEP SAINT-LAURENTQC.

Look out folks! I had to lock my cards out!

 

lrgroves@bell.net

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines